Overview
The Gong connector imports sales call transcripts into Zelo, letting you automatically extract customer feedback, feature requests, and pain points from every recorded conversation.Synced Data
- Call transcripts and recordings metadata
- Speaker-attributed conversation segments
- Call metadata (participants, duration, date)
Prerequisites
- A Gong account with API access enabled
- Admin permissions in Gong to create API credentials
Setup
1
Navigate to Integrations
In the Zelo web app, go to Knowledge and find Gong.
2
Generate Gong API Credentials
In Gong, go to Settings > API and generate an API key and secret.
3
Enter Credentials
Back in Zelo, paste your Gong API key and secret, then click Connect.
4
Configure Sync
Choose the date range and call filters for your initial import. Zelo will continuously sync new calls going forward.