MCP Server

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Overview

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Available Tools

• get_insights — Search and filter customer feedback insights by priority, type, date range, source, and more. Returns insight summaries with volume, urgency, and revenue impact.
• get_insight_details — Drill into a specific insight to see individual customer quotes (snippets), source attribution, and detailed urgency scoring.
• get_available_filters — Retrieve the available filter options (themes, sources, feedback types) for your workspace.

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Use Cases

• Product planning — Ask your AI assistant what customers are requesting most, filtered by revenue impact or priority.
• Bug triage — Surface critical issues from support tickets and app reviews without leaving your IDE.
• Sales enablement — Pull real customer quotes and sentiment data into proposals and decks.
• Sprint planning — Query feedback trends from the last week to inform what to build next.
• Competitive intelligence — Find competitor mentions across all feedback channels.

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Installation

claude mcp add --transport http Zelo https://hellozelo.com/mcp

claude mcp list

https://hellozelo.com/mcp

{
  "mcpServers": {
    "Zelo": {
      "url": "https://hellozelo.com/mcp"
    }
  }
}

{
  "mcpServers": {
    "Zelo": {
      "url": "https://hellozelo.com/mcp"
    }
  }
}

{
  "mcpServers": {
    "Zelo": {
      "url": "https://hellozelo.com/mcp"
    }
  }
}

{
  "mcpServers": {
    "Zelo": {
      "serverUrl": "https://hellozelo.com/mcp"
    }
  }
}

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Best Practices

• Be specific with date ranges — When asking about recent feedback, specify a time window (e.g., “last 7 days”) to get the most relevant results.
• Filter by source — Narrow results to specific channels. Use “sales calls” for Gong/Salesforce/Clari Copilot data, “support tickets” for Intercom/Zendesk, or “app reviews” for App Store/Play Store feedback.
• Use priority filters — Focus on critical and high-priority insights when triaging issues.

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Troubleshooting